What does process-orientation mean? Why do companies today have to look into process-orientation more than ever before?
Companies operate within complex and dynamic enviroments. We explain why process-orientation is the way to cope with them. Why do traditonal funcional companies quickly reach their limits when it comes to new customer requirements or new strategies? Why do dynamic developments require customer-oriented companies?
We explain to you the importance of the:
- process model and process map
- customer-focused processes
- Operational Process Management (OPM) cycle
- Strategic Process Management (SPM) cycle
- Process-oriented Organizational Development
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